Delivery & Returns


Delivery Rates are as follows:

 

UK

Delivery via Royal Mail, 1-2 Days.

£5 on orders under £75, Free delivery on orders over £75.

 

Europe & rest of the World
Please note that for the time being we only ship domestically within the UK.

 

 

Returns

Please email info@jgirdwood.com to inform us of a return before sending. We will accept returns of goods in unused condition and with packaging intact which are notified to us within 14 days of receipt of the goods. You should include your reason/s for returning an item and any requests for exchanges. We will then confirm the return and the applicable return address. You will be entitled to a full refund of the item cost but not the cost of any shipping charged (except in cases where an item is found to be defective).

All returns are to be made at the expense of the customer. We recommend using an insured, trackable delivery service on all returns as returned goods are the responsibility of the customer until received by us.